Thank you for shopping at savydeal.shop! We are dedicated to providing top-quality kitchen products and ensuring your complete satisfaction. If you’re not fully satisfied with your purchase, we’re here to help.
Returns Eligibility for Returns:
- Items must be unused, in their original packaging, and in the same condition as when they were received.
- Return requests must be made within 30 days of receiving your order.
Non-Returnable Items:
- Perishable items such as food or consumables.
- Custom or personalized products.
- Items marked as final sale.
How to Return an Item:
- Contact us at support@savydeal.shop with your order number and reason for the return.
- Once your return is approved, we will send you detailed instructions on how to return the item.
Return Shipping Costs:
- Customers are responsible for return shipping unless the item is defective or damaged.
- We recommend using a trackable shipping service or purchasing shipping insurance.
Refunds Refund Process:
- After we receive and inspect your returned item, we will notify you of the refund status.
- Approved refunds will be processed within three business days to your original payment method.
Partial Refunds:
- Given for items that are not in their original condition or are missing components, unless the issue was caused by us.
Delayed or Missing Refunds:
- If you haven’t received your refund, check with your bank or credit card provider as processing times may differ.
- For assistance, contact support@savydeal.shop.
Damaged or Defective Items
- If your order arrives damaged or defective, please contact us within 7 days of delivery. Provide your order number and photos of the item, and we will arrange a replacement or refund.
Exchanges
We offer exchanges for items of the same type and value. Follow the return process and mention that you’d like an exchange.